Reviews

Collect reviews on individual products. Star ratings, written feedback, and customer names displayed directly on your product detail pages to build purchase confidence.

Collect overall store reviews separate from product-specific feedback. Give customers a way to rate your brand experience, shipping, and service as a whole.

Let customers ask questions on product pages and receive answers from your team or other customers. Reduces pre-purchase uncertainty and support tickets at the same time.

Automatically publish new reviews that meet your minimum star rating threshold. Set a floor (e.g. 4 stars) and reviews above it go live without manual moderation.

Customise the review submission form to collect the data that matters to your brand. Add custom fields beyond the standard star rating and text.

Verify that reviews come from real customers who actually purchased the product. Reduces fake reviews and builds trust in your social proof.

Automatically send review request emails after purchase. Timed follow-ups that catch customers when they have had enough time to use the product.

Respond privately to a review without publishing your reply. Handle sensitive feedback, resolve issues, or thank customers without the conversation being public.

Build and customise how reviews appear on your product pages. Control layout, colours, fonts, and placement so reviews look native to your store design, not bolted on.

Create a dedicated page that aggregates all reviews across your store. Gives visitors a single destination to browse social proof before committing to a product.

Place the Roadmap Reviews 2.0 app block on any product template through the Shopify theme editor. No code, no liquid snippets. Add it once, it works everywhere.

Display aggregate star ratings and review counts on product pages, collection pages, and anywhere you want a quick trust signal visible.

Group related products together so they share the same pool of reviews. Ideal for refills, size variants listed as separate products, or model refreshes.

Reuse reviews across products that are effectively the same item. New or low-traffic products display meaningful review content sooner instead of starting from zero.

Choose how broadly reviews are shared. Across specific grouped products only, or across products and the entire store using a store share key.

Show reviews from a bundles component products on the bundle page. Bundles inherit the social proof of the products inside them without needing their own reviews.

Syndicate reviews across multiple Shopify stores. If you run separate stores for different markets, reviews can be shared between them.

Customers earn loyalty points when they leave a product review. One action drives both social proof and retention. No separate configuration - it is built into the loyalty module.

Combine review activity with Discounts and GWP rules. Trigger a gift-with-purchase or discount after a customer leaves their third review.

Push review events directly into Klaviyo. Trigger email and SMS flows when reviews are submitted, published, or when a customer has not yet left a review after purchase.

Use Klaviyo flows instead of (or alongside) Roadmap reminder emails. Full control over timing, design, and segmentation of your review request sequences.

Syndicate product reviews and star ratings to Google Shopping. Higher-rated listings earn more clicks at the same ad spend, directly improving paid acquisition performance.

Migrate existing reviews from major platforms. Customer reviews, star ratings, and review content transfer over so you do not lose years of accumulated social proof.

All review data is stored as Shopify metaobjects inside your store. No external database. No sync delays. Your review data stays yours.

Review widgets render as part of your Shopify theme, not as external scripts. Customers see reviews as part of the page, not as a third-party overlay that loads seconds later.

Add review widgets through the Shopify theme editor. Configure settings from the Roadmap dashboard. No liquid snippets, no developer dependency to display reviews.